Friday, July 07, 2006

Oh. My. God.

The contractor came to work today to find a note from us asking that a few things be fixed that we weren't happy with. Well, aparently he wasn't happy about the note. He called the other guy and bitched about us for 20 minutes not knowing I was home and could hear everything he was saying!!!!!!!!!!!!!!!! (although my car was in the driveway DUH!)
He said he was wasting time coming back and forth here fixing things (if you did it right in the first place this wouldn't be an issue). He said they were losing money because of how long this has taken (yes, he really said that). He didn't like that we had left a note, but in our experience, verbal instruction has been conviently forgotten so we thought this would be the "no confusion" way to do it. He complained about how i tried to fill in the gaps in the moulding that he did (I really should have taken pictures before i started filling). Said that the way i did it would make it look worse and people would blame his craftsmanship. Maybe if there weren't gaps in the first place this wouldn't be an issue.
He made a threshold that looks ridiculous and he's mad at us because we don't like it. What ever happened to making the customer happy??

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